Kedarnath Tour

Our Hotels

• Guptkashi: Pushp kamal/Kedar Hotel/Dev Shri Resort or Similar
• Kedarnath : Himalayan camp

Inclusion

• Transportation from Haridwar to Kedarnath and back to Haridwar.
• Accommodation in hotels mentioned or similar.
• Meals as per package (Breakfast(after 6 am) and Dinner(before 11 pm) included in package) and NO MEAL at Kedarnath.
• Tour Guide will be provided for 20 passengers and above.
• All transfers and sightseeing (Vehicle is not at disposal and Ac will not work during hilly drives).
• Vehicles as per group size on Sharing basis.
• Vehicle is not at disposal – means it is for transfers and sightseeing as per the itinerary.
• Seats Allotment in the Vehicle is on a first come first serve basis at the venue, irrespective of the booking dates.

Information Details needed at the time of Booking:

• Name of the Passenger
• Phone Number
• Email ID
• Kedarnath Yatra Registrations:

https://registrationandtouristcare.uk.gov.in/signin.php

Exclusion

• Flight fare.
• Helicopter Shuttle tickets to Kedarnath (Subject to availability).
• Train fare/ Airfare.
• Pony and Palki Charges.
• Lunch.
• Travel insurance covering medical evacuation, hospitalization, air evacuation,

Baggage insurance and trip cancellation.

• Any optional trips other than specified in the program.
• Any en-route or personal expenses such as beverages,

Telephone calls, tips and gratuities, laundry etc.

• Personal equipment like clothes, shoes, daypacks, personal medical kit etc.
• Any exigency expenses due to reasons beyond our normal control.
• Any personal expenses, room service and special orders, mineral waters, beverages, porterage, tips, phone calls, laundry etc.
• Any extra excursions or sightseeing apart from the above specified itinerary.
• Any incidental and other expenses which are not specified in the inclusions.
• Government Service Tax (GST).

Cancellation Policy

If the Client is willing to amend or cancel his/her booking because of whatsoever reasons including death, accident, illness, or any other personal reasons including nonpayment of the balance payment, the Company is liable to recover Cancellation charges from the Client

When a Cancellation Is made

Cancellation Charges per person on or before 30 days prior to the departure of the Tour Fully refundable (except handling charges) 29 -15 Days prior to the departure of the Tour 50% of the Total Tour Cost OR Initial deposit amount Whichever is higher 14 days or less prior to date of departure or a “No Show ” on the tour 100% of the Total Tour Cost Handling Charges are Non-Refundable.

Terms and Conditions

MEALS –

• The meals that would be provided at Hotels are on a fixed menu basis.
• Breakfast Menu: Tea/coffee, Paratha and curd, Poori Bhaji or similar (0600-0900hrs).
• Dinner menu: Salad + 01 Veg + 01 Dal + Roti + Rice.
• Mostly during the yatra season hotels do not offer lunches unless booked previously.

Also note that serving of tea/coffee/snacks to the guest is at the discretion of the hotel. As during the yatra season hotel staff have long working hours and at times they are

unable to meet the demands of the yatri’s. (Please note there could be changes in menu depending availability of vegetables/ingredients/raw materials)

HOTELS –

Packages are based on the basic category of rooms, irrespective of the Hotel category opted. The hotels being provided in the itinerary are basic hotels in places like Barkot, Uttarkashi and Kedarnath. Since these hotels have very basic amenities you are advised not to expect facilities like hotels in metro cities. In most of the places there are hours of power cutting, thus you are advised to bear the problem with us, however, hotels have power back up but for a limited usage only. All the hotels do not have a bellboy facility at times, clients may have to carry their own baggage to their rooms from the parking/from the vehicles that are parked near to the hotel. Hot water is being provided at specific timings (Approx 5 AM Till 8 AM) of hotels only once during the day. At certain hotels hot water may be provided with a bucket only.

1. In hilly areas, scarcity of water and electricity is a natural phenomenon. To overcome the water crisis certain hotels have fixed schedules for supplying hot and cold water.
2. We strongly regret the inconvenience and look forward to your cooperation.
3. Room up-gradation payable at the hotel directly.
4. Hotel / camps or any kind of accommodation can deny stay if valid id proof is not provided.
5. Company is not responsible for any ID proof related issues.
6. It is presumed that the tourist is medically fit to undertake the tour. If you have a certain kind of allergy (especially for food) or any serious health issues, kindly inform us in advance.
7. Please be reminded that all special requests like early check-in, smoking, non smoking, views, floors, king, twin, adjoining and/or interconnecting rooms are strictly subject to availability upon arrival and cannot be guaranteed priorly. Any expenses arising out of this is to be borne by the customer.
8. Most of the hotels do not have parking places and vehicles cannot be parked in front of the gates for a longer period, hence guests should wait at the reception 10 minutes before the departure to avoid the inconveniences.
9. Many hotels charge extra for room heaters as the package does not include the same, so customers need to settle directly with the hotels.
10. For an extra adult many hotels provide an extra mattress instead of extra bed.
11. All hotels do not have lift facilities and the guest may have to climb stairs. In case of guests having problems with blood pressure, breathing, knee and heart, or if they cannot climb the higher floors, we request you to update this at the time of booking so that we may take appropriate action and try for rooms on the Ground floor. This is again subject to availability and difference if any will have to be settled directly before Check Out.

TRANSPORT –

• We would provide good vehicles, however, you are advised to keep patience as drivers may not be able to drive fast due to hilly terrain, bad roads, traffic etc. The parking lots at Sonprayag, Phoolchatti are limited. You are advised to set up the time and place with the driver to pick you up on your return. Since we do not have good transport beyond Haridwar and Rishikesh, it may take some time to replace vehicles and you would have to travel on the alternate option provided by us. At times you may have to pay directly on the spot to hire a local vehicle in event of your transport vehicle breakdown. Pilgrim vehicles after 8 PM are not allowed to run as per the law of the state government. In case clients get delayed due to whatsoever reason and cannot reach the hotel booked for them, they would have to stay at the nearest destination and no refund would be allowed for unutilized services.
• Due to vehicle-parking difficulty, most of the areas are restricted to vehicle entry and specific time is allotted for entries. Kindly follow the time strictly as given to you.
• Shreeji Yatra does not recommend or suggest night travel owing to the risk factor. So if you have a transfer to another destination in the second half, please adjust the time of your morning sightseeing accordingly.

TRAVEL TIPS –

• Advance hotel Bookings are a must.
• Carry snacks with you in case of long traffic jams/landslides.
• Carry Drinking Water, and medicines with you.
• Respect the customs of the locals.
• Carry Rain Coat / Umbrella, torch, minimum luggage with you.
• Carry enough winter clothing as it gets cold in Badrinath and Kedarnath.

GENERAL INFORMATION –

• We have tried our best to provide all the information on Char Dham.
• However, we reserve the right to change the program as per the requirement of clients and availability of accommodation and other reasons.
• Any amendment in the original booking has to be given to us in writing. All changes will be processed only after the receipt of the same by the Company.
• The program involves treacherous hill drives and clients have to be informed about the climatic conditions in Uttarakhand during yatra from extreme hot to extreme cold. Also during the yatra season due to heavy rush there are a lot of traffic jams, diversions and restrictions put by the authorities.
• During yatra season the Traffic is allowed on the roads from 5 AM Till 8 PM and thereafter traffic is not allowed at all. In case passengers get delayed due to traffic congestion and landslides which are beyond our control may not be able to reach the hotel booked for them would have to bear the expenses of their stay for that night.

REGISTRATION –

• Registration of yatris is a must. Biometrics could be done at Haridwar/Rishikesh and also at other places en-route. Registration could be done by the yatri online as per the url link given

https://registrationandtouristcare.uk.gov.in/

• The Journey Is Subject To Change Often as per Permits/Weather/ VVIP movement /Rush esp. These factors have sequential effects. Please cooperate with us and trust the Tour Leader to overcome the problem.
• Pilgrim has to bear the Cost of Changes Due to Any Reasons-Beyond Our Control (Medical or Personal or Weather or Technical or Political etc). These costs can be extra hotel nights, flights rescheduling, transport etc.
• Due to any reason, if Vehicle breaks down due to technical reasons we will try our best to arrange another vehicle as soon as possible for the major problems. For minor problems which will not take much time, vehicles will be repaired. Kindly cooperate.
• We shall not be responsible for any delays and alterations in the program or expenses incurred directly or indirectly due to natural hazards, flight cancellations, accident, breakdown of transport, weather, sickness, landslides, closures/blockades due to political unrest or any such incidents.
• Pick up and drop point will be one only (If multiple pickups and drop please mention email conversation before booking).
• At many of the tourist destinations / hill stations – some of the road / shopping market / mall road have “NO ENTRY” for all / some bigger tourist vehicles depending on destination along with time restrictions also. In this kind of situation guests have to manage another available mode of transport with an additional cost and on a direct payment basis, this cost is not included in ideal package inclusion.
• Vehicles will be permitted to use for sightseeing points on the route and inside the city limits or which is mentioned in the itinerary. For additional sightseeing, off route sightseeing, sightseeing not inside the city limits or substitute sightseeing kindly

contact the company. Refund is not possible if any particular sightseeing point is not

covered. In case you want some excursions, kindly inform the company in advance or

discuss these things with the company rather than the driver. All nearby sightseeing points should be covered together. However in case of some issues with some particular place we can adjust.

• No cancellation or any refund will be made if situation is beyond our control, such as bad weather, landslide, climatic conditions or any other natural disaster, fire, any embargo, acts or decisions of government, political or national crisis, road blocks, heavy snowfall, acts of terrorism or other similar causes, strikes or problems at airlines, rails, buses, hotels or transporters, labor unrest, insolvency, business exigencies, operational and technical issues, route and flight cancellations or due to which the customer could not reach the destination and which is beyond our control.
• Company is not responsible for any accident/injury/death/theft of person or property during the course of the tour.

IMPORTANT NOTE –

• It is mandatory to carry a valid photo identity card (Passport / Driving License / Voter ID card).
• Shreeji Yatra will not be responsible for any rescheduling of Flights and Hotel

Accommodation for any of the above reasons. The guest will have to make payments on a direct basis.

• However, Shreeji Yatra team is there to assist you at all times.
• All sightseeing mentioned are subject to weather /traffic/ political conditions in the mentioned destination. The management has supreme and full authority to alter the itinerary due to any of the mentioned conditions.
• Shreeji Yatra will not be responsible for any delay or cancellation of flights by airlines.
• Please take care of your personal belongings such as mobile /camera/cash/ credit cards etc. Shreeji Yatra will not be responsible for loss of items.
• In case guests have to extend their stay due to bad weather conditions / political instability, etc they will have to make direct/additional payment for the same.